One AI voice agent—four workflows your team handles every day.
Mangal answers incoming calls, runs outbound conversations, qualifies leads, books appointments, sends reminders, and follows up—configured around the specific job your business needs done.
Sales & Lead Qualification
Respond to new enquiries while customer interest is still high. Mangal collects lead requirements, qualifies intent, and routes serious prospects to the right sales representative.
- Call back form enquiries and missed calls automatically
- Capture budget, timeline, requirements, and buying intent
- Schedule meetings or transfer qualified leads to sales
Customer Support
Handle routine customer questions without adding every call to your support queue. Mangal can collect the request, retrieve configured information, and transfer complex conversations to a human with context preserved.
- Answer common customer and service questions
- Check configured order, account, or request details
- Escalate sensitive or complex calls to your team
Appointment Booking
Let customers book, reschedule, or confirm appointments during the call. Mangal can update connected calendars and trigger reminders or follow-up actions.
- Schedule appointments using connected calendars
- Send confirmation and reminder messages
- Handle routine rescheduling without manual follow-up
Payment & Renewal Reminders
Run structured outbound calls for invoices, EMIs, renewals, and pending documents. Record each interaction and trigger the appropriate follow-up through WhatsApp, CRM, or another connected system.
- Run high-volume reminder campaigns
- Store recordings, transcripts, and call outcomes
- Trigger payment links or follow-up actions after calls
See how these workflows fit your industry.
Healthcare, education, real estate, BFSI, retail and D2C, and travel and hospitality each configure Mangal around different customers, call objectives, integrations, and handoff rules.
Which workflow is taking the most time from your team?
Tell us which calls you want to automate. We’ll show you how Mangal can be configured around that workflow in a live business conversation.